Is it easy to cancel my membership?

Of course. You can cancel your plan at any time. We use Stripe as our billing partner, and their secure self-service customer portal is accessible via the navigation menu at any time.

Does Mage allow NSFW content?

We allow a certain level of creative freedom of expression. However, we strictly prohibit any illegal content — including NSFW material involving minors or deepfakes. Please review our Terms and Conditions for more details.

Can I upgrade or downgrade my membership?

Yes, you can switch membership plans at any time. If you upgrade your plan, the new plan will be pro-rated for the current month.

Do Membership Gems expire?

Membership Gems expire after 30 days and are renewed every billing cycle.

Do you offer refunds?

Due to the unlimited nature of our plans, we typically do not offer refunds. For extraordinary circumstances, please contact us at [email protected].

Do you have an API available?

Yes, we have a premium API available in limited beta. We are currently at capacity, but if you are interested, please contact us at [email protected].

Can I automate my generations?

No, automation is strictly forbidden on Mage. For business needs, please contact us in regards to API access.

Can I use images for commercial purposes?

Yes, we encourage this! Attribution to Mage is great, but not required.

More questions?

Please join our Discord community for immediate assistance and more FAQ, or reach out to us at [email protected].

What is a Power Pack?

A power pack is an add-on upgrade to your membership that gives you access to all Max features, 4x concurrent generations, and a queue of up to 100 generations.

How long does a Power Pack last? **

Once activated, a single power pack supercharges your account for up to 24 hours or 2 hours of GPU time, whichever comes first.

Can I purchase individual Power Packs?

No, currently power packs are only available as a 3x bundle.

Can I buy a Power Pack without a membership?

Currently you must be a premium member to purchase and use a power pack.

Do Power Packs expire?

Power Packs expire 90 days after purchase. We recommend purchasing right before usage!

Do you offer refunds?

Due to the unlimited nature of power packs, we typically do not offer refunds. For extraordinary circumstances, please contact us at [email protected].

Can I use images for commercial purposes?

Yes, we encourage this! Attribution to Mage is great, but not required.

More questions?

Please join our Discord community for immediate assistance and more FAQ, or reach out to us at [email protected].

What are Mage Gems?

Mage Gems are credits used to pay for one-time external capabilities (such as external models) and to unlock Fast Mode, Higher Resolution, and Longer Duration for our premium models.

How do I use Mage Gems?

Gems are automatically debited from your account when you use Gem-based features. Features that use Gems are clearly marked using a Gem icon.

Where can I view my Mage Gems balance and history?

You can view your Gems balance and history in the Gems tab of your settings page at any time.

What happens if a generation fails?

Gems will be added back to your account.

Do Mage Gems expire?

Gems expire 90 days after purchase. We recommend purchasing right before usage!

Can I use Mage Gems without an active membership?

Yes. Logged-in free users can use signup or purchased Gems for Gem-priced features. Membership is not required to spend Gems, but paid memberships unlock additional unlimited generation paths and monthly Membership Gems.

Is there a limit to how many Mage Gems I can purchase?

Yes, there is a current limit of 300,000 Mage Gems per account at any given time. This limit is temporary.

More questions?

Please join our Discord community for immediate assistance and more FAQ, or reach out to us at [email protected].